While there are many benefits to working with an Association Management Company (AMC), one of the most visible is efficiency. As Association Acumen asserts, “All associations are different, but many of them have similar needs – great AMCs leverage this and create policies, procedures, templates and systems that allow the staff to move expertly and quickly.”
In recent years, nothing has come close to the topic of AI as having a significant impact on association innovation, staff productivity and customer service, just to name a few areas. Associations tend to be cautious by nature and often times don’t know where to begin with AI. Where is the sweet spot between all the benefits that come with AI and the risks it presents regarding data privacy, ethical issues, and questions of accuracy or bias? AMCs are working now to help their boards navigate these issues and develop the necessary policies to guide association staff in how and when to use or consider AI technology.